Terms and Conditions

Effective Date: January 4, 2025

Welcome to StreamRapic! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Terms

  • Agreement: By accessing or using the website streamrapic.net (the “Website”) or placing an order with us, you agree to the Terms and Conditions outlined here. If you do not agree with any part of these terms, you should not use this Website.
  • Changes to Terms: We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated terms will take effect immediately upon publication.

2. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that the descriptions are error-free, and we reserve the right to correct any mistakes, inaccuracies, or omissions.
  • Product Availability: All products listed are subject to availability. We may limit quantities of certain items and reserve the right to cancel or modify an order if a product is out of stock or unavailable.

3. Pricing and Payments

  • Pricing: All prices listed on our Website are in U.S. dollars and are subject to change without notice. Taxes, shipping, and handling fees will be added to the total price at checkout.
  • Payment: We accept various payment methods, including credit cards, debit cards, PayPal, and gift cards. Payments are processed securely through trusted third-party payment providers.
  • Promotions and Discounts: Any promotional offers, discount codes, or sales are valid only for a limited time and are subject to the terms and conditions of the offer. These promotions cannot be combined with other offers unless otherwise stated.

4. Orders and Shipping

  • Order Confirmation: After placing an order, you will receive an email confirmation. This email serves as acknowledgment of receipt of your order but does not signify acceptance of your order.
  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or issues with the payment method. If we cancel your order, we will notify you and issue a full refund.
  • Shipping: Shipping costs are calculated at checkout based on your shipping address and the chosen shipping method. We aim to process and ship orders within 2-3 business days. Delivery times depend on your location and the shipping method selected.

5. Returns and Refunds

  • Return Policy: We offer a 30-day return policy for most products. To be eligible for a return, the item must be unused, in its original packaging, and in resalable condition. Certain items, such as personalized or custom products, may not be eligible for returns.
  • Refunds: Once we receive your returned item, we will process a refund to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.
  • Exchanges: If you prefer to exchange an item for a different product, please contact our customer service team for assistance.

6. Privacy and Security

  • Privacy Policy: Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website and making a purchase, you consent to the collection and use of your information as described in our Privacy Policy.
  • Security: We implement a variety of security measures to maintain the safety of your personal information and payment details. However, we cannot guarantee 100% security, and you use the Website at your own risk.

7. Intellectual Property

  • Copyright: All content, including text, images, logos, and graphics, on this Website is the property of StreamRapic or its affiliates and is protected by copyright laws. You may not use, reproduce, or distribute any content from the Website without prior written consent.
  • Trademarks: The trademarks, logos, and service marks displayed on this Website are the property of StreamRapic. You may not use any of our trademarks without permission.

8. Limitation of Liability

  • Disclaimer of Warranties: The products and services provided on the Website are offered “as is” without any warranties or representations, either express or implied. We do not guarantee that the Website will be error-free, secure, or free from interruptions.
  • Limitation of Liability: To the maximum extent permitted by law, StreamRapic will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Website or products, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount you paid for the product in question.

9. User Conduct

  • Prohibited Activities: When using this Website, you agree not to:
    • Violate any laws or regulations.
    • Attempt to interfere with the operation of the Website or servers.
    • Upload or transmit harmful files, viruses, or malware.
    • Use the Website for any fraudulent or unlawful activities.
  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Washington, USA, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Washington state.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:

  • Email: [email protected]
  • Phone: (360) 494-2951
  • Address: Po Box 143, Packwood, Washington (WA), 98361