Payment Policy

Effective Date: January 4, 2025

At StreamRapic, we prioritize providing a seamless and secure payment experience for all our customers. This Payment Policy outlines the accepted payment methods, payment processing, and security measures we take to protect your financial information.

1. Accepted Payment Methods:

We offer a variety of payment methods to ensure that your shopping experience is as convenient as possible:

• Credit & Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: For a fast and secure checkout process, you can pay via PayPal. Simply select PayPal as your payment option at checkout and follow the prompts to complete your purchase.
• Apple Pay & Google Pay: We also offer Apple Pay and Google Pay as quick and secure alternatives for payment.
• Gift Cards: If you have received a StreamRapic gift card, you can use it for purchases on our website.

2. Payment Processing:

All payments are securely processed by third-party payment processors to ensure that your personal and financial information is kept safe. At no point do we store or have access to your full payment details. We utilize industry-standard encryption technology to protect your data during the transaction.

After you complete your purchase, you will receive an order confirmation email containing the details of your payment and shipment. If there are any issues with your payment, such as insufficient funds or incorrect billing information, you will be notified immediately, and we will work with you to resolve the problem.

3. Payment Security:

We take the security of your financial information very seriously. All payment transactions are processed through Secure Socket Layer (SSL) encryption, which ensures that your sensitive data is protected during transmission. Additionally, we utilize advanced fraud detection systems to monitor for any suspicious activity and prevent unauthorized transactions.

4. Order Confirmation & Charges:

After completing your order, you will receive an order confirmation email with all the details of your purchase. The charges will be applied to your account immediately after placing the order, and you will receive a receipt for your purchase.

Please note that sales tax may apply based on your shipping address, and the appropriate tax will be calculated during the checkout process.

5. Cancellations & Modifications:

If you wish to cancel or modify your order after it has been placed, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request before the order is processed and shipped. Once the order has been dispatched, we are unable to modify or cancel it, but you can initiate a return once your items are delivered.

6. Payment Errors:

In the unlikely event that a payment error occurs, such as being charged incorrectly or an issue with the payment gateway, please reach out to our customer service team at [email protected]. We will investigate the issue and ensure that any discrepancies are resolved promptly.

7. Payment Disputes:

If you have a payment dispute, please contact us within 30 days of the transaction. We are happy to resolve any discrepancies and offer support for issues related to payments, returns, and refunds.