Privacy Policy

Effective Date: January 4, 2025

At StreamRapic, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://streamrapic.net/ or make purchases from us.

By using our website or providing us with your information, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or contact us. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Payment Information: Credit card details and payment transaction information (we do not store sensitive financial information; payments are processed securely via a third-party provider).
  • Device and Usage Information: Information about your device, browser, IP address, and usage patterns on our website (via cookies and other tracking technologies).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing and Fulfillment: To process your orders, deliver products, and manage transactions.
  • Customer Support: To respond to inquiries, provide assistance, and address any issues you may have with our products or services.
  • Marketing and Promotions: To send you newsletters, special offers, and promotions, if you have opted-in to receive marketing communications. You may opt-out at any time.
  • Improving Our Website and Services: To analyze website usage and improve the user experience.

3. How We Protect Your Information

We take your privacy seriously and use various security measures to protect your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
  • Secure Payment Processing: Payments are processed by a secure third-party payment gateway. We do not store your credit card details.
  • Access Control: Only authorized personnel have access to your personal data for processing orders and providing customer support.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us run our business, such as:

  • Payment Processors: To process payments securely.
  • Shipping Companies: To fulfill and deliver your orders.
  • Marketing Partners: If you have opted into marketing communications, we may share your information with partners for promotional purposes.

We require these third parties to protect your personal information and only use it for the purposes for which it was provided.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to StreamRapic and does not cover external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: (360) 494-2951
  • Address: Po Box 143, Packwood, Washington (WA), 98361